At 99md, we believe that betting should be an enjoyable form of entertainment — not a source of stress or problems. We provide tools, information, and support to ensure your experience always stays within your control.
Every feature and policy we develop starts from one simple question: does this help our players play more safely and enjoyably?
Set your own daily, weekly, or monthly deposit limits directly from your account settings. Once a limit is set, our system will block any transaction that exceeds the amount you have specified — without exception.
Set time reminders or session play limits so you always know how long you have been playing. Our platform will send you a notification when your play time is approaching the limit you have set.
Need a break? Use the "Temporary Break" feature to suspend your account for 24 hours, 7 days, or 30 days. During this period, you will not be able to log in or place any wagers.
Long-term self-exclusion options are available for players who need a more serious break — from 6 months to permanent. Once activated, the account cannot be reopened until the period expires.
In addition to deposit limits, you can set a maximum loss limit per session, day, or week. Once this limit is reached, the system will automatically end your gaming session.
All 99md players are required to complete age verification and KYC before they can make a deposit or place any bets. This ensures our platform remains safe and free from participation by individuals under the age of 18.
Responsible gaming means participating in betting activities as a form of controlled entertainment — not as a source of income, a way to settle debts, or an escape from problems. At 99md, we define responsible gaming as a state where players always make conscious, informed decisions within their own financial means.
This means playing with money set aside specifically for entertainment — not rent, utility bills, loan repayments, or emergency savings. This principle is not just a slogan at 99md; it is built into every feature we have designed on the platform.
Many players do not realise that a gambling problem is developing because the changes happen gradually. Here are some early warning signs to watch out for in yourself:
The 99md platform is strictly for individuals aged 18 and above. Any attempt by a minor to register or use our platform is strictly prohibited and will result in immediate action, including account closure without any refund.
If you suspect an underage person is using this platform, please contact our support team immediately.
If you or someone you know needs professional help with a gambling problem, the following organizations provide confidential and free support:
Remember: Asking for help is a sign of strength, not weakness. The sooner you act, the easier recovery becomes. The 99md support team can also guide you in using the self-exclusion tool if you need a break from the platform.
Answer the following questions honestly. If you answer "Yes" to three or more questions, we encourage you to speak with a professional or use the 99md self-exclusion tool.
Note: This questionnaire is an initial guide only and is not a clinical diagnosis. If you are concerned about your betting habits, please use the self-exclusion tool in your 99md account or seek advice from a qualified mental health professional.
All responsible gaming tools are accessible directly from your account settings. No need to contact support — you can activate them yourself in under two minutes.
Go to the top-right corner and click your profile icon to access your personal account menu.
In the dropdown menu, find and select the "Account Settings" or "Security & Limits" section.
Click the "Responsible Gaming" tab to view all control options available for your account.
Choose a limit type — deposit, loss, or play time — then enter the amount or duration that works for you.
Click "Save Limits". Deposit and play time limits take effect immediately. Limit relaxations require a 24–48 hour waiting period as an additional safeguard.
Set the maximum deposit amount within a 24-hour, 7-day, or 30-day period. Requests to increase a limit require a 48-hour waiting period, while limit reductions take effect immediately.
Cap the amount you can lose in a single session, per day, or per week. Once the limit is reached, the system automatically blocks further betting for that period.
Activate a break for 1 day, 3 days, 7 days, or 30 days. During this period your account is fully frozen — no login, no betting, no deposits.
For more serious cases, self-exclusion options of 6 months, 1 year, 5 years, or permanent are available. Once activated, you cannot cancel it before the period expires.
Opt out of receiving promotional offers and bonuses so you are not tempted to play beyond what you had planned.
Here are answers to the most frequently asked questions by 99md users regarding responsible gaming.
99md is more than just a betting platform. We are a player community that puts safe fun first. Register today and enjoy the best betting experience in Malaysia with a full suite of responsible gambling tools right at your fingertips.