Official Document

Terms and Conditions 99md — Complete Platform Usage Guide

This document outlines the rights, responsibilities, and rules governing the use of the 99md betting platform. Please read it carefully before registering or using any of our services.

Updated: 1 January 2026

Item Key Things You Need to Know

Before reading the full document, here are the six most important points in the 99md Terms and Conditions that every member should understand.

18-Year Age Limit

Only individuals aged 18 and above are permitted to register and use the 99md platform. We conduct age verification during the KYC process and reserve the right to close any account that does not meet this requirement without prior notice.

One Account Per User

Each user is only permitted to hold one registered account on 99md. Holding multiple accounts is a serious violation that may result in the freezing of all associated accounts and forfeiture of existing balances.

Bonus Wagering Requirements

All bonuses and promotions at 99md are subject to the specified wagering requirements. Please ensure you understand these requirements before accepting any bonus to avoid confusion during the withdrawal process.

Payments & Withdrawals

99md only processes withdrawals to the same payment method used for the deposit. Identity verification (KYC) is required before your first withdrawal to ensure the security of all transactions.

Prohibited Activities

Any attempt at fraud, money laundering, technical exploitation, or player collusion to manipulate game outcomes is strictly prohibited and will be subject to legal action.

Right to Amend Terms

99md reserves the right to modify these Terms and Conditions at any time. Changes will be communicated via registered email or in-platform notification. Continued use of the platform after such notice constitutes acceptance of the updated Terms.

1

Introduction & Acceptance of Terms

Welcome to 99md. By accessing, registering for, or using any part of our platform at 99md.vu, you agree to be bound by the Terms and Conditions set out in this document. These Terms form a legally binding agreement between you (the user) and 99md as the platform operator.

If you disagree with any part of these Terms and Conditions, you are required to cease using the platform immediately. Continued use of our platform signifies that you have read, understood, and agreed to all Terms set out herein.

Important Note: These Terms and Conditions may be amended from time to time. 99md will notify registered users of any material changes via email or in-platform notification at least 7 days before the changes take effect.

2

Account Opening Eligibility

To open and use a 99md account, you must meet all of the following eligibility requirements without exception:

  • Be at least 18 years old on the date of registration.
  • Not a citizen or resident of any jurisdiction that prohibits online betting activities.
  • Are not currently serving a self-exclusion period on any recognised betting platform.
  • Act on your own behalf and not as an agent, proxy, or representative of any third party.
  • Have never been banned or restricted from using 99md services previously.

99md reserves the right to request proof of eligibility at any time. Failure to provide satisfactory documentation within the specified timeframe may result in account suspension or closure.

3

Account Registration & Identity Verification (KYC)

During the registration process, you are required to provide accurate, complete, and up-to-date information. Each user is only permitted to hold one (1) account only. Holding multiple accounts is a serious violation of these Terms.

The Know Your Customer (KYC) process is mandatory before your first withdrawal is processed. Documents that may be required include:

  • Valid national identity card (MyKad) or passport.
  • Proof of current address such as a utility bill or bank statement (not older than 3 months).
  • Proof of ownership of the payment method used for the deposit.
  • Any additional documents required based on internal risk assessment.

Warning: Providing false information, using another person's identity, or submitting fraudulent documents during the KYC process is a serious offence that will result in immediate account closure and may be reported to the relevant authorities.

4

Deposits & Withdrawals

99md supports a wide range of Malaysian local payment methods including FPX, Touch 'n Go eWallet, GrabPay, Boost, and instant bank transfer. All financial transactions are protected by 256-bit SSL encryption.

  • Minimum Deposit Limit: RM 20 per transaction.
  • Minimum Withdrawal Limit: RM 50 per request.
  • Withdrawal Processing Time: 5 to 15 minutes for e-wallet methods; up to 1 business day for bank transfers.
  • Withdrawal Method: Withdrawals may only be made to the same payment method used for the original deposit.
  • KYC Verification: Must be completed before your first withdrawal is processed.

99md does not charge any processing fees for deposits or withdrawals. However, third-party payment providers may impose their own charges which are beyond our control.

Anti-Money Laundering Policy: 99md fully complies with anti-money laundering (AML) regulations. Any suspicious transactions will be reported to the relevant authorities without notice to the user.

5

Bonuses, Promotions & Wagering Requirements

All bonuses and promotions offered by 99md are subject to the specific terms and conditions stated on the Promotions The general terms applicable to all bonuses are as follows:

  • Bonuses may only be claimed once unless otherwise stated in the relevant promotion's terms.
  • Wagering requirements must be met within the specified bonus validity period.
  • Bonuses cannot be directly converted to cash before the wagering requirements have been fully met.
  • 99md reserves the right to cancel or modify any promotion at any time with reasonable notice.
  • Any attempt to abuse bonuses or exploit promotional terms will result in bonus cancellation and possible account closure.

Before claiming any bonus, you are advised to carefully read the associated wagering requirements. If you are unsure, the 99md customer support team is ready to help you understand the terms of any promotion you wish to join.

6

Betting & Gaming Rules

All bets placed on 99md are final once confirmed by the system. Users are responsible for ensuring the accuracy of all bet details before final confirmation.

  • 99md reserves the right to void or cancel any wager in the event of a significant technical error in the displayed odds.
  • Betting outcomes are determined based on official results from the relevant sports body or game provider.
  • Any dispute regarding betting outcomes must be submitted within 72 hours of the result being announced.
  • All casino games use a Random Number Generator (RNG) certified by a recognised independent testing body.
  • Minimum and maximum betting limits apply to each market and game type as displayed on the platform.

Live Sports Betting: During live betting events, odds can change rapidly. Bets are accepted based on the odds at the time of system confirmation, not at the moment you click the bet button.

7

Strictly Prohibited Activities

99md users are prohibited from engaging in any of the following activities. Violations will result in immediate action, including account closure and forfeiture of balances:

  • Using automated software, bots, or any third-party tools to manipulate betting or game outcomes.
  • Player collusion to influence casino game or sports betting outcomes.
  • Money laundering through suspicious deposit and withdrawal activity.
  • Exploiting bugs or technical vulnerabilities on the platform — any discovered vulnerability must be reported to our support team.
  • Using another person's account or sharing an account with any third party.
  • Any attempt at fraud, hacking, or breaching the platform's security systems.
  • Abuse of the bonus system through methods such as bonus arbitrage or holding multiple accounts.
8

Privacy & Personal Data Protection

99md respects the privacy of every user and is committed to protecting your personal data in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). The data you provide to us is used solely for the following purposes:

  • Account management and identity verification (KYC).
  • Secure processing of financial transactions.
  • Communications related to account activity, promotions, and service updates.
  • Compliance with legal requirements and anti-money laundering regulations.
  • Improving user experience based on aggregated usage pattern analysis.

99md will not sell, rent, or share your personal data with third parties for marketing purposes without your consent. For more information, please read Privacy Policy in full.

9

Account Closure & Suspension

Users may close their account at any time by contacting the 99md customer support team. Prior to closure, all active bonus wagering requirements must be fulfilled, and any eligible balance will be processed for withdrawal after KYC verification.

99md reserves the right to suspend or close an account in the following situations:

  • Violation of any section of these Terms and Conditions.
  • Suspected fraud, money laundering, or other illegal activity.
  • Failure to complete KYC verification within the specified period.
  • Requests from relevant legal authorities.
  • Accounts that have been inactive for more than 12 consecutive months.

Inactive Account: Accounts showing no login activity for 12 consecutive months are subject to a maintenance fee of RM 10 per month until the balance reaches zero or activity is resumed.

10

Liability Limits & Disclaimer

99md provides this platform on an "as-is" basis. While we strive to ensure the platform operates smoothly and without interruption, we cannot fully guarantee the absence of technical disruptions.

  • 99md is not liable for any financial losses arising from technical disruptions, internet connection failures, or issues beyond our control.
  • Users are solely responsible for their own betting decisions. 99md does not provide betting or investment advice.
  • 99md's maximum liability to any user under any circumstances is limited to the total amount deposited within the 30 days prior to the claim being made.
  • 99md is not liable for any indirect, consequential, or punitive losses.
11

Contact Us

If you have any questions, concerns, or require further clarification regarding these Terms and Conditions, the 99md customer support team is available to assist you every day, around the clock:

  • Live Chat: Available 24/7 directly within your 99md platform.
  • Support Email: [email protected] (response within 24 working hours).
  • FAQ: Visit the page FAQ for answers to our most frequently asked questions.

For issues related to responsible gaming, please visit our Responsible Gaming or contact our dedicated team trained to provide support in this area.

Governing Law: These Terms and Conditions are governed by and interpreted in accordance with the applicable laws of the jurisdiction in which 99md is registered. Any dispute that cannot be resolved amicably will be referred to binding arbitration.

Understand the Terms, Ready to Ready to Play with Confidence?

Now that you understand our terms and conditions, register a 99md account today and enjoy a safe, fair, and entertaining betting experience alongside hundreds of thousands of other Malaysian players.

Bahasa Melayu